Frequently asked questions

You pay for the entire year at once and keep the same monthly database queries, speed and plan benefits. The fee is replenished every month, without accumulating. The free months of an annual offer reduce the amount for the year: two free months are equivalent to twelve months of service paying ten.

Each offer indicates its contracting period for the service and how long the benefit lasts. They are different terms: a monthly discount can be applied to the first six months and then return to the normal price, even if the campaign has already ended. The conditions and the gift, if any, are saved in your order. Gifts are managed with Linautodex.

You do not need to import the entire catalog or manage its synchronization. The connector queries the Linautodex database from your server. Your store saves its settings, private vehicles, and compatibility relationships with your products.

In PrestaShop, you assign vehicles to your products. When a customer searches, the module shows the products in your store that match those compatibilities and the chosen category. The vehicle sheets alone do not include the compatibilities of your spare parts.

In quota plans, a successful search consumes a database query, even if you search only by brand or no matches are found. In the connector it is applied when you press Search. Changing dropdowns does not discount; retries of the same request and paging do not double the consumption.

The brand is enough to search. The other selectors are optional and are enabled in cascade: each one depends on the previous selection. The category and subcategory allow you to specify the type of product.

The PrestaShop assistant analyzes the content of the product and proposes vehicles from the catalog that could correspond. You review the proposals and confirm which compatibilities to keep. You can also add them with selectors, copy those from another product or manage relationships using CSV.

You can add it as a private vehicle to your store and assign it to your products. It is not automatically incorporated into the general catalog. Its incorporation into the common catalog requires review and approval by Linautodex.

The PrestaShop module allows you to configure location, fields, layout, colors, borders and spacing. Its preview shows your changes before saving. The customization options and identification of Linautodex depend on the contracted plan.

The PrestaShop 2.2.1 module includes compatibility search and management, validated in PrestaShop 9.1.5. The WordPress 1.0.0 plugin allows you to query vehicle data using a shortcode; Full compatibility adaptation for WooCommerce is pending. Other platforms can integrate the API from their server.

The monthly fee is replenished when the period is renewed and does not accumulate. Additional database queries purchased are retained between renewals and are used after the monthly database queries available.

Yes. You can create an account and use the free plan published on the plans page. There you will find your quota, the limits and the current customization conditions.

From your account you can check your plan, balance and orders, and cancel automatic renewal with PayPal. You retain access during the period already paid for. You can also check automatic payments in your PayPal account. Manual registrations are managed with Linautodex.

Configure it in the module or in your server integration. The key must remain on your store's server and not be included in the browser's public code.